KUNDO FOR BUSINESS

Take control of your customer service and increase efficiency with our smart tools

Kundo’s smart tools for digital customer service allow you to work more effectively while also ensuring that nothing gets forgotten. Clear and reliable statistics provide valuable insights from which the whole company can benefit.

Businesses that use Kundo
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Benefits of Kundo

 
Avoid having several systems

Kundo allows you to bring all your digital customer service channels into one place. Avoid having to manage several different systems that are incompatible with each other. Ensure instead that all your customer service cases are processed in the same system, which is also easy to work with.

 
Encourage teamwork

Kundo’s tools simplify the collaboration within your team. The common interface allows all customer service team members to work at the same time without any risk of clashes or of anything being missed out. You can clearly see who is working on which case, and when each case has been completed.

Bring all your digital customer service together in one place

Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control.






 

 

Kundo Forum

Customer service available 24/7

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Kundo Mail

Collaboration in the same mailbox

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Kundo Chat

Smart and simple customer chat on your website

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Kundo Knowledge

Compile your questions and answers in a knowledge bank

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Kundo Social

Manage customer service on Facebook

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Why choose Kundo?

We know that the provision of top quality customer service is dependent on more than just having the best tools. We therefore want to help you to succeed in all aspects of your customer service. Find out more about our entire range here!

Personal service

To ensure you get maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have.

Find out more about our service
Courses

As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels. For example, we offer courses in customer service via chat and social media.

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Expertise

What are the latest trends and observations in the industry? How are your competitors working? At Kundo, we always work hard to help you to keep up to date with all the developments in the customer service industry. We provide you with advice, knowledge and inspiration.

Find out more about our expertise