Kundo Calls

Manage your calls directly in Kundo

The telephone continues to be the most popular channel for customer service. Something that our latest report clearly demonstrates. That’s why we’ve created Kundo Calls. The module that enables you to quickly and easily log and manage calls directly in Kundo.

  • Quick and easy to get started logging and tagging calls in Kundo.
  • Smart functions for collaboration, follow-up and case management.
  • Get clear statistics on your incoming calls.

Manage the most popular customer service channel

The telephone continues to be the most popular customer service channel year after year. With Kundo Calls, you can manage your calls directly in Kundo’s tools.

 
 

Smart functions for collaboration and follow-up

With Kundo Calls, you can take advantage of all the smart functions for collaboration and follow-up already available in Kundo. Make sure that no cases fall by the wayside and that everything that requires follow-up is dealt with by you or your colleagues.

All your customer service channels in one and the same place

Now Kundo is an even more complete tool! With Kundo Calls, you can manage your incoming calls in the same way and in the same place as all your other customer service channels.

 
 

Advanced statistics give you detailed insights into your customers

With the statistics in Kundo you get an overall picture of all your incoming calls. Get a clear picture of what your customers are thinking and compare your various customer service channels with each other.

barncancerfonden-1 arla-1 tikkurila-1 urochpenn fmmattsson-1 angelholm-2

Why choose Kundo?

We know that the provision of top quality customer service is dependent on more than just having the best tools. We therefore want to help you to succeed in all aspects of your customer service. Find out more about our entire range here!

Personal service

To ensure you get maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have.

Find out more about our service
Courses

As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels. For example, we offer courses in customer service via chat and social media.

Find out more about our courses
Expertise

What are the latest trends and observations in the industry? How are your competitors working? At Kundo, we always work hard to help you to keep up to date with all the developments in the customer service industry. We provide you with advice, knowledge and inspiration.

Find out more about our expertise

Bring all your digital customer service together in one place

Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control.








 

 

Kundo Chat

Smart and simple customer chat on your website

More about Kundo Chat
chat_ill_02.1a7e270caeb7

Kundo Mail

Collaboration in the same mailbox

More about Kundo Mail
mail_ill_02.a37f3436a65d

Kundo Social

Manage customer service on Facebook

More about Kundo Social
social_ill_02.6f7ec302c890

Kundo Forum

Customer service available 24/7

More about Kundo Forum
forum_ill_02.ac3665a58841 (1)

Kundo Knowledge

Compile your questions and answers in a knowledge base

More about Kundo Knowledge
knowledge_ill_05.83e9c99595a7

Kundo Help Center

With Kundo Help Center you can easily gather all your customer service in one place.

More about Kundo Help Center
Rityta 8-100

Kundo Calls

  • Quick and easy to get started logging and tagging calls in Kundo.
  • Smart functions for collaboration, follow-up and case management.
  • Get clear statistics on your incoming calls.
More about Kundo Calls
Calls-0-1