Kundo allows you to see everything that is written to you on Facebook Messenger and on your Facebook page directly in Kundo’s interface.
Manage incoming questions from Messenger and Facebook
No personal Facebook accounts are required
See everything that is written to you, all in the same place
Do you find it difficult to stay abreast of everything that is written to you on Social Media? This is no problem with Kundo, as all messages are brought together in just the one place! And, even better, it all takes place in real time!
Transfer the processing of questions in social media to one tool, where your customer service is. Kundo allows you to bring together all your emails, chats, forums and social media.
With Kundo, you do not need to link private accounts together on Facebook in order to respond in the company’s name. You decide which of your team members are able to answer directly in Kundo.
See who is working on what, make notes, allocate a colleague, or mark for follow-up.
See and respond to reviews of your products/services on Facebook.
Kundo allows you to easily read and manage everything that is written directly on your Facebook page, on Facebook Messenger, or on your shared posts and pictures.
We know that the provision of top quality customer service is dependent on more than just having the best tools. We therefore want to help you to succeed in all aspects of your customer service. Find out more about our entire range here!
To ensure you get maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have.
As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels. For example, we offer courses in customer service via chat and social media.
What are the latest trends and observations in the industry? How are your competitors working? At Kundo, we always work hard to help you to keep up to date with all the developments in the customer service industry. We provide you with advice, knowledge and inspiration.