Kundo is easy to use with other smart tools! Below is an overview of our most popular integrations as well as partnerships with other providers that may be of interest to you.
BankID is the Swedish standard for identifying users and confirming their identity. BankID is seamlessly integrated in Kundo Chat, thus allowing you to confirm the identity of the person you are chatting with.
Being able to measure and follow up customers' experiences of your service is essential in the further development of both your customer service and your organization in general. That's why we integrate with Brilliant's tool Navigator, for example.
Being able to measure and follow up customers' experiences of your service is essential in the further development of both your customer service and your organization in general. That's why we integrate with Quicksearch tools, for example.
Integration enables our clients to gather accumulative customer data from Kundo and Emarsys in Kundo so that they gain an overall picture of previous contacts with customers. This makes it easier to effectively provide accurate responses in resolving incoming tickets.
When you integrate Artvise with Kundo, tickets can be automatically created in Artvise as they are received by Kundo. You can also set up a journal number each time Kendo receives a ticket.
If you have Microsoft 365, you can use your mail server to handle incoming and outgoing mail in Kundo via our integration with Microsoft's Graph API.
Integration with Phonero makes it even easier to log calls by opening your call log and automatically saving phone numbers when you answer the phone.
Connect permission and sign-in to Kundo for Microsoft's two popular sign-in systems, Azure AD and ADFS, for example. This enables access to Kundo to be controlled by your IT department in the same way as with your other systems, and you do not have to administer users in several places. This also makes it easy to, for example, create a forum or knowledge bank that is only available to your employees.
You can use our powerful API regardless of whether you want to build your forum or knowledge bank on your website or, for example, you want to display results from these in your own search function.
Do you need integration with internal systems or integration with another partner, such as Salesforce, Microsoft or Lime CRM? We provide custom integrations according to your needs. Get in touch for more information.
To succeed with customer service, it is necessary with a holistic perspective and an understanding of how our interaction is perceived by and affects customers. Tele Coaching helps you to enhance both of these. With this partnership, we can offer free courses to our customers. We are a highly recommended partner and can arrange courses or coaching on site with everything based on your perspective.