Free from friction
An important goal for us is to let knowledge flow freely — between customers, employees, and channels. No waiting time. No handling time. 100% availability.
Create service experiences for the AI era
Kundo is an AI-first Service Experience Platform that unites self-learning AI agents with human support, automates knowledge and ticketing, and delivers accurate answers across all channels — instantly.
Our new products:
"We have become much more efficient with Kundo! The result after implementation exceeded expectations."
Maria Guttormsson, Kavli
Next-generation service experiences – everything you need in one platform
AI Ticketing
Make every colleague your best colleague with the next-generation ticketing system. Generate drafts, summarize ticket history, and translate languages with AI. Make agents lightning-fast and consistent, no matter who handles the ticket.
Knowledge Agent
Collect, refine, and update all your knowledge without manual maintenance. Always deliver reliable answers across every channel. Train better AI models. Ensure consistency and quality in all your communication.
AI Chat
Our AI Chat is self-learning and always delivers reliable answers – without manual maintenance. Together with your knowledge, tone of voice, and brand, our AI creates a completely unique service experience that’s available around the clock.
"We have made ourselves easily accessible and can communicate with our audience in an effective, simple, and personal way."
Sandra Wigfors, E-commerce Manager, Happy Homes
Sandra Wigfors, E-commerce Manager, Happy Homes
Seamless integration for better service experiences
With Kundo, you can easily integrate your systems — whether it’s CRM, business systems, order systems, or others — to create a more unified digital experience.
Your goal, our mission – We're with you every step of the way
Let our team guide you with expert support and personalized service to ensure you get the most value out of Kundo. We understand that achieving success in customer service requires more than just a good product – that's why we offer a comprehensive solution focused on quick setup, personalized support, and continuous development.