Customer service for the AI era. Built on your knowledge.

Kundo is a complete customer service solution that brings ticketing and self-service together in one place. AI keeps your knowledge up to date, answers customers right away and makes sure your team performs from day one.

Get started today

Some of our 500+ customers

Built together with teams who answer customers every day.

  • ”Whatever your role at the company, you work in Kundo. Kundo is our hub.”
  • ”Kundo has given us much better structure and much less stress for our team.”
  • ”Our goal was to reduce tickets by 25%. Cutting them by 65% almost right away is fantastic.”
  • 60% fewer tickets ”Kundo is incredibly simple and easy to learn. That mattered to us, since we often bring in external customer service staff in peak season.”
  • ”You often hear that something is just plug and play. In this case it was 100% true.”
  • 274% more customers helped via chat ”We're helping more customers than last year, while fewer tickets are passed on to customer service.”
Kundo Ticketing

Resolve tickets from every channel faster with AI

Discover Kundo Ticketing
Agentic Help Center

A new front door to customer service. Built for the AI era.

A new front door to customer service that adapts to every case, answers customers before tickets are created, and creates finished articles from resolved tickets.

Discover Agentic Help Center
Self-service

Deflection with chat, forms and help center.

Kundo takes your self-service to the next level with AI features that make every self-service entry point to customer service more effective.

Make knowledge your best support channel:

One knowledge engine. The right answer, right away.Whatever the channel.

Kundo AI · Answer as AI draft
Söker i tillgänglig kunskap…

How exciting that you're moving! Report your move on My Pages under "Report a move". Fill in your new address and move-in date, and we'll move your subscription with you automatically. Try to do it at least 14 days in advance so everything is in place when you move in.

Source: Moving & subscription Tone: helpful & clear

The industries where Kundo fits like a glove

Our best customers are in these industries, and we've built our solution together with them for more than 15 years.

Real estate

The key to smarter property services.

Energy & Tech

Smart service with the power to deliver.

Retail & Manufacturing

A scalable customer experience at every step.

Food & Beverage

A digital taste of clarity and trust.

Public sector

Efficient public services with full control.

Education & Culture

Support for learning and experiences.

Non-profits

Smooth service for big hearts.

Banking & Finance

Secure service in every interaction.

Tech & SaaS

Automated service that scales digitally.
Smiling man and woman in a greenhouse holding boxes of green plants, surrounded by red and green structures
"We have become much more efficient with Kundo! The result after implementation exceeded expectations."

Maria Guttormsson, Kavli

Next-generation service experiences – everything you need in one platform

The Kundo logo: an abstract white logo with connected shapes on a light pink background
"We have made ourselves easily accessible and can communicate with our audience in an effective, simple, and personal way."

Sandra Wigfors, E-commerce Manager, Happy Homes

Sandra Wigfors, E-commerce Manager at Happy Homes, smiling at the camera in an elegant blazer against a green background

Sandra Wigfors, E-commerce Manager, Happy Homes

Illustration showing integrations between Kundo, Make, Vitec, Salesforce, HubSpot and Lime CRM on a dark background

Integrations that take your customer relationships even further

With Kundo, you can easily integrate your systems, whether it's your CRM, ERP, order management or similar, to create a more connected digital experience.

Kundo's customer service experts

Not just a system. A network of customer service experts.

Let our team guide you with expert support and personal service to make sure you get the most out of Kundo. We know it takes more than a good product to succeed with customer service, so we offer a complete solution focused on fast setup, personal support and continuous development.

Take the first step and get started with Kundo:

Book a demo

Frequently asked questions:

How is Kundo different from other platforms?

The biggest difference between Kundo and other vendors is that we put knowledge at the center. Knowledge is the engine behind all our AI products. We collect, transform and maintain knowledge automatically to ensure the highest quality in every answer, both for customers in AI Chat and for your team in our ticketing system, AI Ticketing.

How much faster are tickets handled with AI drafts?

We see a clear effect: tickets are handled twice as fast with Kundo's AI Drafts.

Does Kundo follow GDPR guidelines?

Yes, Kundo's product and operations meet all GDPR requirements.

Which products are included in Kundo's complete solution?

Ticketing for all digital channels. AI Chat. AI Knowledge Agent. Customer forum. FAQ. Help Center. Live chat.

What are the benefits of Kundo?

The most common benefits our customers see are more tickets handled in total, faster handling times, happier customers, shorter wait times and better availability.

How quickly can we get started with Kundo?

We can usually help you get started in as little as 1–2 weeks, provided you can dedicate the right resources to the project.

Does Kundo integrate with our systems?

We integrate with most systems on the market.

Is Kundo built for accessibility?

Kundo is adapted to WCAG accessibility requirements.