A platform for efficient customer service and satisfied customers

Kundo is the only platform you need for digital customer service. Each week, we help customer service teams across the Nordic region in providing better customer experiences for hundreds of thousands of people.

How can we help?

Ticketing

Keep track of your incoming tickets regardless of the channel they're from. Chat, email, Facebook, Instagram or phone.

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Self-service

Make sure your customers quickly get answers to their questions, even when you and your colleagues aren't available.

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Why choose Kundo?

We know that the provision of top quality customer service is dependent on more than just having the best tools. We therefore want to help you to succeed in all aspects of your customer service. Find out more about our entire range here!


Personal service

To ensure you get maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have.

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Courses

As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels. For example, we offer courses in customer service via chat and social media.

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Expertise

What are the latest trends and observations in the industry? How are your competitors working? At Kundo, we always work hard to help you to keep up to date with all the developments in the customer service industry. We provide you with advice, knowledge and inspiration.

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We handle more than 1,000,000+ messages per month and over 20,000 users work in our systems every day.

Here are some of the organizations that have improved their customer service with Kundo:

 
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