Never miss a question with ticketing from Kundo

Keep track of your incoming tickets regardless of the channel they're from. With Kundo, you can easily handle tickets via chat, email, Facebook, Instagram and phone. With an internal knowledge bank, you can share information with your colleagues.

  • Make sure nothing falls through the cracks
  • Get a good overview of all tickets
  • Interact easily with your colleagues

Gather all received tickets in one place

With Kundo, you can work efficiently with customer service by collecting all incoming tickets in one place. You get a clear overview of all tickets and can easily prioritize how you handle them.


Interact easily with your colleagues

Interact with your colleagues on incoming tickets without risking duplication of work or tickets falling through the cracks. With Kundo, you can easily assign each other tickets or write comments and questions to colleagues.

Get statistics about your ticketing

Get access comprehensive statistics to help you further develop and improve your customer service. In Kundo you can among other things, see the number of incoming tickets, how many tickets each employee responded to and response times. By categorizing tickets, you can gain valuable insights into your customers' questions and problems.


Which channels are included?




  • Compile all your emails in one place
  • Ensure that no email is left unanswered
  • Use predefined answers for faster response
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  • Personal interaction
  • Quick processing
  • Simple and familiar interface
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  • Manage incoming questions from Messenger and Facebook
  • No personal Facebook accounts are required
  • See everything that is written to you, all in the same place
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  • Manage incoming questions from Instagram
  • No personal Instagram accounts are required
  • See everything that is written to you, all in the same place
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Log calls

  • Quick and easy to get started logging and tagging calls in Kundo.
  • Smart functions for collaboration, follow-up and case management.
  • Get clear statistics on your incoming calls.
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Internal knowledge base

  • Structured and searchable
  • Updated, quality-assured content
  • Easy access via a widget in Kundo's dashboard
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Get started today!

Book a demo  Our packages

Why choose Kundo?

We know that the provision of top quality customer service is dependent on more than just having the best tools. We therefore want to help you to succeed in all aspects of your customer service. Find out more about our entire range here!

Personal service

To ensure you get maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have.

Find out more about our service

As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels. For example, we offer courses in customer service via chat and social media.

Find out more about our courses

What are the latest trends and observations in the industry? How are your competitors working? At Kundo, we always work hard to help you to keep up to date with all the developments in the customer service industry. We provide you with advice, knowledge and inspiration.

Find out more about our expertise

We handle more than 1,000,000+ messages per month and over 20,000 users work in our systems every day.

Here are some of the organizations that have improved their customer service with Kundo:

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