Never miss a question with ticketing from Kundo

Keep track of your incoming tickets regardless of the channel they're from. With Kundo, you can easily handle tickets via chat, email, Facebook, Instagram and phone. With an internal knowledge bank, you can share information with your colleagues.

Make sure nothing falls through the cracks
Get a good overview of all tickets
Interact easily with your colleagues

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Gather all received tickets in one place

With Kundo, you can work efficiently with customer service by collecting all incoming tickets in one place. You get a clear overview of all tickets and can easily prioritize how you handle them.

Interact easily with your colleagues

Interact with your colleagues on incoming tickets without risking duplication of work or tickets falling through the cracks. With Kundo, you can easily assign each other tickets or write comments and questions to colleagues.

Get statistics about your ticketing

Get access comprehensive statistics to help you further develop and improve your customer service. In Kundo you can among other things, see the number of incoming tickets, how many tickets each employee responded to and response times. By categorizing tickets, you can gain valuable insights into your customers' questions and problems.