Self service on customers' terms
With our Help Center and a searchable knowledge base, your customers can both look up answers to common questions and contact you if needed.
Quickly reduces the number of recurring questions
With a Help Center, you can provide your customers with quick answers to their questions while simultaneously reducing recurring inquiries to customer service. Gather your guides and frequently asked questions in a searchable FAQ on your website.
Quick installation and easy updates
Our systems are designed to provide you with the best service. Installation is quick, and your team can easily modify and update the information you choose to publish. For example, when launching a new product or service, simply add new guides, questions, and answers.
Even faster with AI Assistance
Sometimes a personal response is needed, but by connecting your email to the Help Center, things can still move quickly. Our AI feature promptly suggests responses based on the content from your guides, questions, and answers.
"Most people prefer to find answers themselves. Many need our help, but not during office hours."
Veronica Karlsson Tapio, Business Developer, Technology and Leisure Administration, Säffle – Åmål
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Veronica Karlsson Tapio, Business Developer, Technology and Leisure Administration, Säffle – Åmål