AI Chat for instant service and exceptional
Discover a new way to deliver customer service that creates outstanding experiences for customers, agents, and leaders alike.
Simplify your email management
With Kundo's email management system, your customer service team gains full visibility over all incoming emails and can work collaboratively in GDPR-secured inboxes.
Simple and secure email management for all cases
Consolidate all emails and inboxes into one system. Our tool provides your team with a clear overview of incoming emails and the current status of each case. Naturally, we meet all GDPR requirements to ensure data protection and secure information handling.
Email management that simplifies teamwork
Kundo's email management system is designed for efficient collaboration and clear oversight, enabling teams to easily manage emails and cases together. The system ensures clear accountability, prompt follow-up on unanswered queries, and easy assignment of cases to the right person - both within the team and with external partners.
Efficient email management with AI and automation
Kundo's email management system leverages AI and automation to streamline customer service. Automatic rules sort and assign cases, while AI features like Smart Replies and Smart Suggestions make it easy to provide quick, personalized responses and recommend relevant help guides. The result is smoother management and higher customer satisfaction.
Comprehensive case management solution
Centralize all your cases in one system for easy management, whether they come from email, chat, social media, or calls.
Increase customer satisfaction with CSAT surveys
Discover how our Customer Satisfaction Survey (CSAT) transforms routine tasks into rewarding activities.
"With today's volume, Outlook wouldn’t have worked"
As Kila Möbler grew, so did the demands on customer service. With the right solution, they’ve managed to handle a significantly increased volume without compromising on quality.
As Kila Möbler grew, so did the demands on customer service. With the right solution, they’ve managed to handle a significantly increased volume without compromising on quality.