Our mission
Our Mission is to deliver solutions that simplify and elevate the customer service experience at every touchpoint.
Our solutions
At Kundo, we are transforming the customer service industry by making customer relations simpler and more efficient. We offer Sweden’s leading customer service system for all digital channels, enhanced with AI and automation to deliver fast and seamless support. Our all-in-one solution future-proofs your customer service by combining case management and self service – striking the perfect balance between assisted service and self service.
With a focus on knowledge and self service, we provide both customers and customer service teams with the tools they need to create higher value in every customer interaction. Our knowledge platform strengthens collaboration and enables quicker solutions, regardless of the channel. We believe in the power of combining technology and human interaction to create meaningful customer experiences that drive business value and customer loyalty.
"Such a useful and user-friendly tool."
Anna Ivarsson, Jordbruksverket
Sweden's leading customer service system for digital channels
Our Mission is to deliver solutions that simplify and elevate the customer service experience at every touchpoint.
Our Vision is to empower a shift in service strategy, making genuine connections effortless and accessible for everyone.
Our values rest on the same foundation as truly excellent customer service: passionate, open, personal, and commited.
Visit our careers page to explore the exciting opportunities waiting for you at Kundo! We are always looking for passionate and driven individuals eager to advance the customer service industry. Join our team – together we create smarter solutions and make a real difference!