Self-learning. For real.
All responses are based on validated and up-to-date information. Questions that cannot be answered are automatically trained for next time.
ai chat
Always available. Always reliable answers.
Kundo’s AI Chat is self-learning and always delivers accurate responses with minimal maintenance. Combined with your knowledge, tone of voice, and brand, our AI creates a truly unique service experience available around the clock.
“We see a 274% increase in chat conversations compared to last year – while at the same time a decrease in cases being forwarded from chat to customer service!”
Jessica Svärd, Customer Service Manager, Impecta Fröhandel
Jessica Svärd, Customer Service Manager, Impecta Fröhandel
Never leave a customer stranded
Make sure everyone gets help quickly, no matter how complex the issue. When needed, smart routing forwards cases to the right channel, letting customers get back to their lives while their issue is being resolved.
Your very own AI
Your AI Chat is trained on your data, which greatly reduces the risk of hallucinations and irrelevant responses. With 969 personalities to choose from and a look that mirrors your brand, the chat becomes your company—personified.
Ready for the world from day one
With an AI Chat on your website, you can grow as fast as you like without hitting roadblocks. Break free from language barriers and rising volumes. Provide faster support on complex issues. Be available anytime, anywhere.
“Since we started using Kundo, we’ve seen a 40–60% decrease in incoming emails.”
Camilla Fransson, Head of Customer Support, Hemglass
Camilla Fransson, Head of Customer Support, Hemglass
The world has changed. Have you?
AI has changed the world. Nearly nine out of ten customers want to solve problems on their own, whenever they choose, without waiting for a human agent. At the same time, half of all customers now expect support to be available around the clock.
For companies, this means a clear opportunity: automation and smart self-service. By 2025 alone, over 11 billion dollars are expected to be saved globally by automating common customer inquiries and delivering more accurate answers.
It’s not just about cost—it’s also about competitiveness. Customers switch quickly when they encounter friction. With AI Chat, you can reduce support cases by up to 50% while increasing customer satisfaction by 20%.
Faster responses, 24/7 availability, and an experience that meets today’s expectations are key to retaining both loyalty and profitability in this new reality.