Reduce the number of enquiries to your customer service with your own enquiry forum! Kundo's forum allows you to offer 24/7 customer service, with your most frequently asked questions gathered together in one place.
Customer service available 24/7
Always relevant content
Reduce the number of repeated enquiries
Your visitors have 24/7 access to the forum, and it is easily accessible on mobiles, tablets and computers.
The forum is easily updated when new questions are asked, ensuring it always remains up-to-date and relevant for your visitors.
Create a greater feeling of personal engagement, without it taking more of your time! Get to know your customers via feedback, praise and suggestions for improvement.
The enquiry forum quickly reduces the number of recurring questions by making common responses and information available to many people.
Kundo’s tools give you a statistical overview that helps you to follow up on the number of cases, frequently asked questions and opportunities for improvement.
Kundo is a cloud-based service that is updated by us. This leaves you free to focus on providing the very best service.
We know that the provision of top quality customer service is dependent on more than just having the best tools. We therefore want to help you to succeed in all aspects of your customer service. Find out more about our entire range here!
To ensure you get maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have.
As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels. For example, we offer courses in customer service via chat and social media.
What are the latest trends and observations in the industry? How are your competitors working? At Kundo, we always work hard to help you to keep up to date with all the developments in the customer service industry. We provide you with advice, knowledge and inspiration.