GDPR
Our AI tools prioritize user privacy: data stays within the EU, DPAs are in place, and all documentation complies with GDPR
Great Customer Service: The ABCs and AI
Increase your productivity and precision with an AI assistant. Our AI features help you work smarter and improve quality.
Faster than We Can Say AI
With our AI feature Smart Replies, you can generate personalized responses in moments and give customers exactly the help they need without having to wait.
Let the AI Assistant Do the Job
Find the problem quickly and provide the answer even faster. Our AI feature, Smart Suggestions, reviews the content of incoming emails, identifies the problem, and recommends suitable guides and materials from a knowledge base. By quickly finding the best self service material, our systems can increase customer loyalty and the efficiency of your customer service.
AI – The Employee's Best Friend
With AI, you strengthen customer service, increase productivity, and improve precision. AI is an effective helper and, when handled correctly, the employee's best friend. Thanks to AI, it's possible to create fantastic customer experiences. As AI constantly evolves, so do our opportunities to achieve more together.