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AI is the future for customer service

Emil Stenström
AI
Jun 9, 2023 4:36:25 PM

Generative AI is the future of customer service. It manages to combine speed and accuracy when...

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Four new features to make ask for help even better

Emil Stenström
Oct 31, 2022 3:40:08 PM

We have received very good feedback on the launch of the new version of the ask for help feature....

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New feature: Ask for help via e-mail

Emil Stenström
ärendehantering
Jul 1, 2022 12:31:56 PM

The "Ask for help" feature can be used when you need to ask question to someone who does not have a...

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New ticketing features in Kundo

Emil Stenström
ticketing
Jun 30, 2022 5:16:13 PM

We're now launching several improvements in working with tickets in Kundo. Both around...

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Reply to Instagram messages via Kundo

Emil Stenström
Social
Feb 10, 2022 10:09:35 AM

It's now possible to reply to Instagram messages via Kundo! Connect your Instagram page with a few...

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